Please call 24 hours ahead for medication refills. When calling our main line (262-694-6515), please follow prompts to place a medication refill request.
You will be directed to our pharmacy technician voicemail. In your message, please provide your first and last name, phone number, pet’s name, the medication you are requesting, the dosage in mg and the quantity.
You will not receive a return phone call. Pick-up times are as follows:
Mon-Thur: Requests made before 10 a.m. will be ready after 4 p.m. Requests made after 10 a.m. will be ready the next day after 10 a.m.
Friday: Requests made before 12 p.m. will be ready after 4 p.m.
Medication requests will not be processed after 12 pm on Friday or on Saturday.
Please note: Per DEA guidelines, controlled medications will be filled at time of pick-up, please arrive before 6:30 p.m.
We have two designated parking spots to the left of our front door. At these spaces are signs with a number to text pet information and what spot you are parked. Please make sure your cell number is kept up to date in your account with us.